Privacy Policy

Muraki Shokuryohinten (the “Store”) recognizes the importance of personal information and considers its proper protection to be a social responsibility. The Store therefore establishes, implements, and maintains the following privacy policy.

1. Definition of Personal Information

In this Privacy Policy, “personal information” means personal information as defined in Article 2, Paragraph 1 of Japan’s Act on the Protection of Personal Information: information relating to a living individual that can identify a specific individual by name, date of birth, or other description contained in the information, including information that can be readily cross-referenced with other information to identify that individual.

2. Handling of Personal Information

The Store handles the personal information of customers who purchase products through this website as follows.

Purposes of Use

Personal information is used for the purposes stated under “Public Notices Regarding Personal Information — 1. Purposes of Use” below.

Provision to Third Parties

The Store does not provide customers’ personal data to third parties except in the following circumstances:

  • When the customer has given consent;
  • When disclosure is required by law or regulation;
  • When necessary to respond to a customer inquiry;
  • When necessary to protect a person’s life, body, or property and obtaining the individual’s consent is difficult;
  • When particularly necessary to improve public health or promote the sound development of children and obtaining the individual’s consent is difficult;
  • When cooperation is required for a national or local government body, or a party acting on its behalf, to perform duties prescribed by law, and obtaining the individual’s consent could impede those duties;
  • When provision is necessary for joint research and development with a university or similar institution.

Service Providers

When the Store outsources operations involving personal information, it evaluates and selects service providers that meet protection standards consistent with Japan’s Act on the Protection of Personal Information.

Disclosure and Related Requests

For requests concerning notice of purpose of use, disclosure, correction, addition, deletion, suspension of use, or suspension of provision of personal information, please contact the person responsible for personal information protection. The Store will respond promptly.

Voluntary Provision

Providing personal information is voluntary. However, if the required information is not provided, the Store may be unable to provide the services described under “1. Purposes of Use.”

Cookies

This website uses cookies on product pages and in the shopping cart. If cookies are disabled, the shopping cart will not function. The current Japanese policy states that cookies are used only for the cart and to display customers’ purchase history.

Policy Updates

The Store reviews and improves this Privacy Policy as appropriate. Please review the latest version before accessing or using the Store’s services. By accessing or using the services, you are deemed to have agreed to the latest version of this Privacy Policy.

3. Public Notices Regarding Personal Information

The Store acquires, manages, and uses personal information for the purposes listed below and does not use it for other purposes.

  • Online-store customers: To provide and introduce products and services, process payments, make proposals, and communicate with customers. Purchase histories and similar data may be processed and analyzed in a form that does not identify individuals and used to develop products and services.
  • Registered customers: To provide information and proposals about products and services and to communicate with customers.
  • Newsletter subscribers: To distribute email newsletters.
  • Customers making inquiries: To respond to inquiries.
  • In-store customers: To provide and introduce products and services, process payments, and communicate with customers.
  • Survey respondents: To communicate and provide or introduce products and services. Aggregated or analyzed survey results may be published only in a form that does not identify individuals.
  • Business partners and contractors: To communicate about outsourced work, manage and supervise that work, pay compensation, and complete administrative procedures.
  • Business counterparties: To communicate and properly perform contractual obligations.
  • Personal information obtained while performing outsourced work for a business counterparty, such as recipient information for product delivery: To properly perform the relevant contract, including product delivery.

4. Personal Information Subject to Disclosure

When an individual requests disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties (collectively, “Disclosure, etc.”) regarding personal information over which the Store has authority to respond (the “Personal Information Subject to Disclosure”), the Store will respond promptly in accordance with the procedures below.

  • Information whose existence or non-existence, if revealed, could endanger the life, body, or property of the individual or a third party;
  • Information whose existence or non-existence, if revealed, could encourage or induce illegal or improper conduct;
  • Information whose existence or non-existence, if revealed, could harm national security, damage relations of trust with another country or international organization, or disadvantage negotiations with such parties;
  • Information whose existence or non-existence, if revealed, could impede crime prevention, suppression, or investigation, or otherwise interfere with public safety and order.

5. Contact

Contact for requests concerning Disclosure, etc.: Muraki Shokuryohinten / Contact person: Ayaka Muraki / 404 Enjoji, Aisho-cho, Echi-gun, Shiga 529-1231, Japan / Email: muraki.shop.contact@gmail.com
For complaints or consultations concerning personal information, please contact the office listed above.

This English translation is provided for reference only. If there is any discrepancy between the Japanese and English versions, the Japanese version prevails.